Privacy, in a table and then in plain words
Solid Roofing, 115 Horseneck Rd, Montville, NJ 07045, links homeowners to a nearby roofing contractor through a phone call. The table below is the short version, and the sections after it give the detail.
Updated 1 November 2026
| Calls | The phone number a call comes from, the time it arrived and how long it lasted. Also anything the caller says aloud, such as a name, a street or a description of the roof. A recording exists only if the call opens with an announcement saying so. |
|---|---|
| Website visits | Pages opened, clicks, device and browser type and a rough location, collected through cookies and similar tools from analytics services. |
| Who gets it | The independent roofing contractor who answers the call and pays Solid Roofing for it, vendors that supply phone, hosting and analytics services, and authorities when the law requires. |
| Selling or sharing | Passing a caller along to a contractor who pays for the connection may count as a sale or sharing under certain state privacy laws. Anyone may opt out with the steps below, and a Global Privacy Control signal sent by a browser is honored as an opt-out. |
| Your choices | Ask what is held, ask for it to be deleted, or ask that your details not be passed to a contractor. Use the number on the website, state the request, and expect a reply within 45 days. |
| Children | Children under 16 are not the audience here, and nothing about a child is knowingly collected. |
| Changes | A revised notice goes on this page under a new date. |
Who runs this website
Solid Roofing helps homeowners with roof problems in Montville, Towaco, Pine Brook, Boonton and Lake Hiawatha, New Jersey. It does not do roofing work itself. Calls go to a separate local contractor.
What gets collected
Each call leaves a phone number, a start time and a length. A recording is kept only when the call opens with an announcement that it is being recorded. Many callers mention a name, a street and what the roof is doing, and those details stay with the call record. Website visitors leave technical traces too. These include pages opened, clicks, the device and browser in use, and an approximate location, collected by cookies and other tracking tools run by analytics and session-recording vendors. There are no forms to fill in on this website.
What it is used for
Connecting each call with a roofing contractor, following up on the job, checking call quality, improving the website, guarding against fraud and meeting legal duties.
Where it goes
To the roofing contractor who takes the call, an independent business that pays Solid Roofing for connected calls. To companies that provide phone, hosting and analytics services under contract. To authorities when the law demands it. Details are not sold on to marketers of unrelated products.
Choices you have
Use the number on the website and name your request: a look at what is held, deletion, or a stop to passing your details to a paying contractor. A reply comes within 45 days. A Global Privacy Control signal sent by a browser is taken as a request to opt out of selling or sharing.
How long records stay
Call and job records stay for as long as the job, the bookkeeping and legal duties need them, and are then deleted or stripped of identifying details.
Safeguards
Reasonable steps protect the data held, though no system is completely secure.
Younger visitors
The website is not meant for anyone under 16, and nothing about a child is knowingly collected.
Changes and questions
A revised notice replaces this one on this page under a new date. For a privacy question, phone the number shown on the website or write to Solid Roofing, 115 Horseneck Rd, Montville, NJ 07045.